Mercedes Benz Service and Repair Raleigh, Cary, and Chapel Hill NC

Since its inception, Mercedes-Benz has maintained a reputation for its quality and durability.  We admire the craftsmanship and time put into the making of these fine vehicles and want to see them on the road, not the side of it.  Here at Import Motor Works, we know your Mercedes-Benz inside and out.  Not only do we have the right technicians to maintain your Mercedes, but we have the right tools too!  We have FULL dealer-level capabilities on Mercedes-Benz vehicles.  It is very important to follow the service schedule as defined in your owners manual.  These vehicles go by pretty common service intervals known as their A, B, C, and D services.  We perform all these services with factory parts or better quality.  We can also perform any and all types of repairs that your Mercedes may need. Our services cover various North Carolina areas. Specifically, we offer: Mercedes repair Apex, NC; Mercedes repair Cary; Mercedes repair Chapel Hill, NC; and Mercedes repair Raleigh, NC. We are your true dealership alternative for Mercedes in the Raleigh, Cary, Apex and surrounding areas.  Next time you are due for service, rest assured your fine automobile will be in good hands at Import Motor Works.

Mercedes calls their service schedules A, B, C, and D services.  It is critical, and will save you money in the long run to do the vehicles recommended maintenance as seen in your owners manual.  Preventative maintenance is critical in keeping your vehicle on the road and out of the shop!  These services usually entail checking several components, such as the brakes, suspension and driveline.  Typically there is an oil and filter service, fluid exchanges, filter replacements, and rotating of tires.  In addition, we also lubricate door hinges, sunroof tracks, check batteries, check electrical components, and top off the fluids of the vehicle.  Not every model requires the same service, so if you are unsure what should be done on your vehicle and at what time, we will gladly look up the recommended service intervals for you.

As part of our Mercedes service Apex as well as in other NC areas (service and repair in Raleigh, Cary, and Chapel Hill NC), we check the used Mercedes before you actually buy them. Prior to purchasing a used Mercedes, have us perform a pre-purchase inspection to ensure the vehicles mechanical functionality, cosmetics, and safety.  This service can save you a lot of time and headache down the road!  We generally only charge $44 for this service, however we can perform a more detailed service which includes checking the cylinders compression, and performing a leak down test.  The more involved service varies in price, depending on how difficult it is to remove the spark plugs.

Mercedes “Check Engine” or “Service Engine Soon” Light Diagnosis

Is this light emitted on your instrument cluster:

 

If this or something similar is it means there is an emissions issue with your vehicle.  This could be something minor, but there is a chance it could be something more.  We highly recommend you at least get this figured out so it does not do any type of further damage to your vehicle.  We have several state of the art computer systems that can accurately read and help us diagnose these “Check Engine” lights.  Depending on what the problem is, this can be a time-consuming process.  Sometimes it is an easy fix, but sometimes there are more entailed issues.  Make sure you get your “Check Engine” light figured out sooner than later.

Mercedes “Tune-Up” Services

The phrase “tune-up” used to mean replacing the spark plugs, ignition wires, and distributor parts.  Now there are other components involved with your vehicles ignition system that play a role in fuel economy and power. In line with our services on Mercedes repair (Chapel Hill and other North Carolina areas), we can make sure your vehicle is running top notch for you so you get the most bang for your buck at the gas pump!  We can check and analyze the condition of your ignition system and running characteristics of your vehicles engine and give you a professional opinion on how it is doing.

Mercedes Transmission, Engine & Driveline Services

This service is offered to various North Carolina areas. Specifically it is included in our Mercedes service Apex, NC; Mercedes service Cary; Mercedes service Chapel Hill, NC; and Mercedes service Raleigh, NC. We can properly diagnose and repair problems with your vehicles engine, transmission, and differential and get you back on the road where you need to be.  Whether it knocks, clunks, vibrates, leaks, or smells, we can find it and fix it.  Next time something seems out of the ordinary, don’t panic. It may be something minor.

Mercedes Cooling System

Your vehicles cooling system is critical to its reliability.  Ensuring proper engine cooling not only allows your engine to maintain at safe operating temperatures, but also allows for your interior heat to function properly.  If you ever notice your vehicle is running hot, coolant light is coming on, or that your heat is not blowing hot air out of the vents, you should probably get that checked sooner than later to prevent possible damages.

Mercedes Exhaust System Repairs

Ensuring your exhaust system is working properly is very important.  There are several components to your exhaust system.  If your exhaust is not working properly it can actually cause your “Service Engine Soon” or “Check Engine” light to come on.  If you are experiencing this it may be related to a component on your exhaust. Bring your car to us and avail of our Mercedes repair. Apex and other North Carolina towns are covered. We perform exhaust repairs with the inclusion of catalytic converters, oxygen sensors, resonators, and mufflers.  We can perform weld work on your exhaust as well.

Mercedes Brake Service and Repair

In line with our Mercedes repair covering Raleigh, Apex and Chapel Hill, we offer complete brake services, including replacement of brake pads, pad sensors, brake rotors and baking plates.  We also clean and adjust all contact points on the calipers, lubricate the slide pins, and ensure there are no brake squeals or noises.  We then perform the “break-in” process so everything is good to go for you when you pick up the vehicle.

Mercedes Air Conditioning Service/Repair

If your air conditioning system is not cooling as well as you would like or is not working at all, we can find out the root problem for you and fix it! As included in our Mercedes repair (Chapel Hill and other NC towns), we proudly offer the ability to service, repair, and recharge your vehicles A/C system.  Not only can we recharge the systems, but we can also diagnose reasons for non-functioning A/C systems.  We are able to add trace dye to the refrigerant and use UV lights to pinpoint where leaks are.  We can determine why your system is not cooling to your liking and get it working correctly for you in the warmer weather.  These services vary in pricing, depending on what the problem is, but usually an hours diagnosis is sufficient to for us to diagnose.

Mercedes Fuel Injection Service

Our fuel and intake cleaning service is not your run-of-the-mill can of detergent you get at your parts store and dump into the gas tank.  We take this service very seriously and provide an effective cleaning of your vehicles injection and intake system. We proudly use BG Products to perform our fuel and intake cleaning services.  We use a high-pressure pump that runs a concentrated detergent through the fuel lines, fuel rails, fuel injectors, and intake valves. This cleans out any sediment that has built up over the years.  We then run a second high-pressure sprayer with a different detergent through the intake manifold that cleans the intake manifold, throttle bodies, and continues to clean the intake valves.  Lastly, we add a can of BG 44k to the gas tank to help continue clearing out any sediment that has broken loose during this service.  We see substantial increases in the vehicles running characteristics, which generally results in better fuel economy and boosted performance.  For more information, please check out BG Products website.  This service for your BMW runs $169.99 and is recommended to be performed every 60,000 miles.

Mercedes Suspension & Steering Services/Repair

This is part of our Mercedes service Raleigh and is offered to other NC areas too. Ensuring your vehicles suspension is working properly is very important to the safety and reliability of your vehicle.  A properly working suspension is key to ride comfort, tire wear, and drivability.  Over time, suspension components wear out and require replacement.  We perform suspension repairs on these vehicles.  From new shocks/struts to ball joints and bushings, we can handle any suspension need you have. Most times you have suspension work performed you will also require a 2 or 4-wheel alignment.  We perform all our alignments in house on a state of the art alignment rack.